1. Introduction

BrandSpurt LLC (website url address: https://brandspurt.com) appreciates your business and trust. We are a Virginia, USA-based company, offering branding, web design, and digital marketing services to clients globally. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.

2. Data Collected

Data Storage Location: We are a Virginia-based company and operate web servers hosted in the USA and other global locations. Our hosting partners follow industry-standard security and compliance practices, including GDPR and other applicable laws.

Registration Data: If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

Purchase Data: To receive product support, you may be required to provide proof of purchase. These details will be stored securely along with your user data to ensure service delivery.

Support Data: If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are securely handled through our support platform. Only the data you explicitly provide is stored.

Comments: When you leave comments on the website, we collect the data shown in the comments form, along with your IP address and browser user agent string for spam detection.

Contact Form: Information submitted through the contact form on our site is sent to our company email. These submissions are only kept for customer service purposes and are never used for marketing or shared with third parties.

Google Analytics: We use Google Analytics on our site for anonymous reporting of site usage. No personalized data is stored. You can opt-out via the Google Analytics Opt-out link.

Cases for Using the Personal Data: We use your personal information in the following cases:
– Verification/identification of the user during website usage
– Providing technical assistance
– Sending updates with important changes
– Checking account activity to prevent fraud and ensure security
– Customizing the website experience
– Maintaining administrative operations and performance

3. Embedded Content

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

Facebook: The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control.

Twitter: We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control.

YouTube: We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control.

4. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience.

Necessary Cookies (all site visitors):
cfduid: Used by our CDN CloudFlare.
PHPSESSID: Identifies your unique session.

Necessary Cookies (for Logged in Customers):
wp-auth, wordpress_logged_in_{hash}, wordpress_test_cookie, wp-settings-[UID], wp-settings-{time}-[UID]

5. Who Has Access To Your Data

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:
– Our system administrators.
– Our supporters when they need to provide support.

6. Third Party Access to Your Data

We don’t share your data with third parties except to provide the services you expect from us.

Envato Pty Ltd: For license validation. See their Privacy Policy.
Ticksy: Our support platform. See their Privacy Policy.

7. How Long We Retain Your Data

Support tickets and comments are retained unless you request removal. Registered users can manage their personal information at any time (except usernames).

8. Security Measures

We use SSL/HTTPS across our site. In case of a breach, we will notify users and take necessary steps to restore system integrity.

9. Your Data Rights

You can request an exported file of your data or request deletion. We cannot erase essential customer data. We support GDPR compliance. See: EU GDPR Information Portal.

10. Third Party Websites

BrandSpurt LLC may link to third-party websites. We are not responsible for their privacy practices. Only click links if you accept their policies.

11. Release of Your Data for Legal Purposes

We may release personal information in response to legal requests, investigations, or when required to do so by law. We comply with jurisdictional regulations.